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Information for Visitors

Information for Visitors

MossRehab has been a leader in physical medicine and rehabilitation for well over 100 years.

Temporary Visitor Policy

Updated 7/19/2022



As we have been navigating though the pandemic for over two years, we would like to allow all of our patients the ability to be supported by their family and friends while they are recovering and healing at Jefferson Health.

After evaluating recommendations and reviewing the various options for our patients, while continuing to provide a safe environment for staff, patients and visitors, we have made the decision to allow visitation for our COVID positive patients.

  • We recommend that you refrain from visiting while a patient is actively sick with symptoms.
  • We recommend that you review your risk and health history before choosing to visit a person with active COVID.

As a reminder: Every visitor should pay strict attention to any signage outside of the patient room that advises specific personal protective equipment (PPE) such as gowns, gloves, and masks that needs to be worn.

  • If you are unsure of what PPE is needed to enter the room please reach out to the care team on the unit.

Please remember to keep masks on throughout your hospital stay and please wash your hands or use the hand sanitizer when you leave a patient room.

We are happy to have visitors for all of our patients while they are recovering but any visitor may be asked to leave if recommendations are not followed.

We have created the following safety practices you should review before you visit any of our Jefferson locations.

Visiting patients who are not known or suspected to be COVID-19 positive.


  • You will be provided an earloop mask when you enter the hospital. This protects you, our patients and our staff. You may wear your own NIOSH approved KN95. No cloth masks or gaiters are allowed.
    • It is required that a face mask is worn at all times (ensuring that it covers both your mouth and your nose) while in the hospital building. It may be removed while eating in designated locations in the hospital (not in the patient room).
  • If you are unable to wear a mask for protection, you should not visit our facilities**. Your safety and the safety of others is really important.
  • When you are in our facilities we ask that you please wash your hands or use the hand sanitizer, and limit touching surfaces in patient care areas.
  • We are limiting the number of entrances to our facilities so that you can be properly screened for coronavirus symptoms, typically cough, fever, and shortness of breath as well as a number of other symptoms. If you have symptoms we will ask you to delay your visit.
    • Also if you currently tested positive for COVID in the last 10 days please do not visit
  • Vaccination with the COVID-19 vaccine will not change any of these requirements. Masks, social distancing and hand hygiene must continue to be used and practiced.

** If you are unable to visit a patient in person, our staff can help set up a video visit with the patient through the use of our technology.

Inpatient Guidelines

Visiting non-coronavirus patients 

  • As mentioned above you must wear an approved mask at all times that covers your nose and mouth. 
  • When visiting a patient, we will ask you to please stay in the room except for your own basic personal needs (e.g.: food, restroom). Please do not eat in the patient room and keep your mask on at all times.
  • Minors:  At this time, only those 18 and over are permitted to visit.  Exceptions may apply (such as for end-of-life or other critical times) and will be reviewed by the care team.

Visiting patients who are or may have COVID-19 infection.

  • One visitor is permitted (for the day).
  • Exceptions may be made for end of life or critical care needs.
    • Other extenuating circumstances should be addressed with the patient’s medical team and
  • infection prevention.
  • Visitors are asked to refrain from visiting when patients have active symptoms.
  • Visitors should consider their health status and risk level before visiting a patient with COVID.
  • Visitors should wear a gown, gloves and a mask at all times while in the patient room.
    • You may wear your own KN95/N95 or use the hospital supplied earloop mask.
      • No cloth masks or gaiters are allowed.
    • Masks must stay on in the patient room.
    • Visitors should not travel to other locations after leaving the patient room.
  • We strongly advise that all visitors to COVID positive patients be up to date with their COVID-19
    vaccinations including all boosters.
  • Please be aware that there is a risk of contracting COVID if you visit a patient who has COVID

Outpatient Guidelines:

As mentioned above you must wear an approved mask at all times that covers your nose and mouth 

  • Clinics/ambulatory practices– Two support person will be permitted (as long as social distancing can be maintained)
  • Pediatrics/minors who are patients – two parents or guardians may stay with the minor
  • Minors: A child under the age of 18 is allowed to accompany a parent or caregiver during their medical appointment or PAT visit.  Minors (2 years old and older) MUST wear a mask at all times and must social distance appropriately.

Patients who leave the hospital:

  •  A patient who has COVID-19 or symptoms of COVID-19 will be brought to the vehicle of the person picking up the patient. This protects you, the visitor/support person, from possible virus exposure.
  • A patient who does not have COVID-19 may have one visitor/support person who can be with the patient as he or she leaves the unit and is brought to the vehicle. If there is a second visitor, that individual should stay with the vehicle.


Visits from loved ones play an important role in the recovery process.

Families are encouraged to take an active role in their loved one's rehabilitation process. In fact, we ask family members to attend at least one patient therapy session during the daytime so that MossRehab nurses and therapists can demonstrate how to provide appropriate assistance for your family member when he or she returns home.

MossRehab does not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.

Visiting hours and parking information:

MossRehab (main campus)
60 Township Line Road
Elkins Park, PA 19027

Visiting hours
9 a.m. to 9 p.m.

Free parking is available at the visitor lot, accessed through the Township Line Road entrance. If this lot is full, there is more free parking by our Church Road entrance. Free valet parking is also available from 8 a.m. to 8 p.m. daily at the main entrance.

MossRehab at Tabor Road
1200 West Tabor Road
Philadelphia, PA 19141

Visiting hours
9 a.m. to 9 p.m.

Valet parking is available at the Tabor Road Entrance for $8 and there is also ample street parking.

MossRehab at Jefferson Frankford Hospital Campus
4900 Frankford Avenue
Philadelphia, PA 19124

Visiting hours
Monday through Friday: 4 p.m. to 8 p.m.
Saturday and Sunday: Flexible

Free parking is available in the parking garage on Wakeling Street across from the hospital as well as on nearby streets.

MossRehab at Jefferson Bucks Hospital Campus
380 North Oxford Valley Road
Langhorne, PA 19047

Visiting hours
Monday through Friday: 4 p.m. to 8 p.m.
Saturday and Sunday: Flexible

Free parking is available in the parking garage in the visitor parking area.


Gift shop

All MossRehab inpatient units have a gift shop offering cards, gift items, magazines, snacks and drinks.

Balloon Policy

Because some of our patients may be allergic to latex, we ask that you do not bring latex balloons into any MossRehab facility. Mylar balloons are the only type of balloons allowed in the building. We thank you in advance for your cooperation in adhering to this policy.

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MossRehab (main hospital)

60 Township Line Road, Elkins Park, PA 19027
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